- 9728904209
- SCHOOL CODE : 530746
- School Timing : 8:00 AM – 2:30 PM
The Shipping and Delivery Policy of Jhankar High School outlines how educational materials, documents, uniforms, ID cards, certificates, and other school-related items are delivered to students and parents → This policy ensures clarity, transparency, and smooth handling of all school deliveries, whether physical or digital.
Jhankar High School provides delivery services for certain academic and administrative materials → These may include report cards, ID cards, admission documents, books, certificates, notices, and digital resources → Delivery is done either physically through courier/hand-delivery or digitally through email/online platforms.
All shipping and delivery processes follow school guidelines and safety standards.
Physical items such as books, uniforms, ID cards, and certificates may be delivered:
→ Through courier or registered post
→ Through school-authorised delivery partners
→ Via collection from the school campus during office hours
Digital items such as soft copies of certificates, fee receipts, report cards, or academic content may be delivered:
→ Through email
→ Through the official school portal
→ Through mobile or online learning platforms
Digital deliveries are typically instant or completed within the communicated timeline.
Delivery timelines may vary depending on the type of item, location, and processing requirements → Estimated timelines include:
→ Admission documents → 3 to 7 working days
→ ID cards → 7 to 14 working days after student verification
→ Books, stationery, and uniforms → 5 to 10 working days
→ Certificates or official records → Up to 15 working days
→ Digital documents → Within 24 to 48 hours of request
Delays may occur during holidays, peak admission seasons, or due to unforeseen circumstances such as transport disruptions or system maintenance.
Shipping charges may apply depending on the type of delivery:
→ Local deliveries may have minimal or zero charges
→ Outstation deliveries may require additional courier fees
→ Digital deliveries are usually free of charge
Parents will be informed of shipping charges in advance before processing the delivery request.
Parents must ensure that the address provided during admission or while placing a delivery request is accurate, complete, and up to date → The school is not responsible for:
→ Delays caused due to incorrect addresses
→ Failed deliveries due to unavailability of the recipient
→ Loss of items after successful delivery by the courier service
Any change in address must be notified to the school immediately.
If applicable, the school may provide tracking details for courier-delivered items → Parents can monitor the status of their package through the courier partner’s tracking system.
Digital deliveries may include confirmation emails or notifications on the school portal.
If a package is returned undelivered:
→ The school will contact the parent for updated details
→ Re-delivery charges (if any) may apply
→ The item can also be collected directly from the school office
Items returned due to incorrect address, refusal to accept, or unavailability are not eligible for free re-delivery.
Jhankar High School takes care to pack and ship items securely → However, in rare cases:
→ Parents must report any damage within 48 hours of receiving the package
→ A replacement may be issued after verification
→ Damage caused after delivery is not the school’s responsibility
Digital files damaged or not opening will be re-sent upon request.
Jhankar High School may update this Shipping and Delivery Policy as needed to reflect operational changes or improvements → Updated versions will be posted on the official website → Continued use of school services signifies acceptance of these updates.
For any questions or requests regarding shipping or delivery, please contact:
Jhankar High School
Sector-96 Gurugram, Babra Bakipur
Email → info@jhankarhighschool.com
Phone → +91 8059105885
